Privacy Policy.

1. Who we are

This policy applies to CPR12 LLC, operating the CPR12 training website and the Learn CPR NYC – Jackson Heights training site. Questions about this policy can be sent to jacksonheights@learncprnyc.com.

2. Information we collect

Depending on how you use the site, we may collect your name, email address, phone number, organization, course or program interests, number of participants, requested dates and locations, and information you choose to include in an inquiry. Registration and payment providers may collect additional information to process enrollment or payment.

Please do not include medical records, diagnoses, or other sensitive health information in website inquiry forms.

3. How information is used

We use information to respond to inquiries, provide quotes, arrange training, process or coordinate registrations, communicate important class details, maintain business records, prevent misuse, and meet legal obligations. We may contact you about a request you submitted. Promotional email or text messages are subject to any separate consent required by law.

4. Forms and service providers

Website inquiries may be delivered or stored through a third-party form service. Class registration, payment, maps, hosting, and other website features may be provided by third parties, including Enrollware, Stripe, and Google Maps where used. Those providers may process information under their own privacy notices. Do not submit payment card numbers through a general inquiry form.

5. Cookies and embedded content

Our website and third-party services may use cookies or similar technologies for site functionality, security, preferences, analytics, or embedded content. Some cookies may be set by outside providers when you interact with their services. You can manage cookies through your browser settings; disabling some cookies may affect site features. Where required, we will seek consent for nonessential cookies before using them.

6. Sharing and retention

We do not sell personal information. We may share information with service providers helping us deliver requested services, with training or certification partners as needed to fulfill an enrollment, or where legally required. We retain information for as long as reasonably necessary for training administration, customer service, recordkeeping, security, and legal compliance, then delete or de-identify it where appropriate.

7. Security and your choices

We take reasonable measures to protect information, but no online system is completely secure. You may contact us to request access to, correction of, or deletion of information we hold, subject to applicable legal and recordkeeping requirements. You may also unsubscribe from promotional communications using the instructions provided in those messages.

8. Children and updates

Our website is intended for adults arranging training. Parents or guardians should submit inquiries for minors. We may revise this policy as services or legal requirements change; the effective date above identifies the current version.